Jenn Air Microwave Oven JMC1116 User Manual

®
JENN-AIR MICROWAVE OVEN  
Use & Care Guide  
For questions about features, operation/performance, parts, accessories, or service, call:  
1-800-JENNAIR (1-800-536-6247) or visit our website at www.jennair.com.  
Table of Contents ..................................................2  
Model JMC1116  
W10434187B  
 
MICROWAVE OVEN SAFETY  
Your safety and the safety of others are very important.  
We have provided many important safety messages in this manual and on your appliance. Always read and obey all safety  
messages.  
This is the safety alert symbol.  
This symbol alerts you to potential hazards that can kill or hurt you and others.  
All safety messages will follow the safety alert symbol and either the word “DANGER” or “WARNING.”  
These words mean:  
You can be killed or seriously injured if you don't immediately  
follow instructions.  
DANGER  
You can be killed or seriously injured if you don't  
instructions.  
follow  
WARNING  
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and tell you what can  
happen if the instructions are not followed.  
IMPORTANT SAFETY INSTRUCTIONS  
When using electrical appliances basic safety precautions should be followed, including the following:  
WARNING: To reduce the risk of burns, electric  
shock, fire, injury to persons, or exposure to excessive  
microwave energy:  
See door surface cleaning instructions in the “Microwave Oven  
Care” section.  
To reduce the risk of fire in the oven cavity:  
Read all instructions before using the microwave oven.  
– Do not overcook food. Carefully attend the microwave oven  
when paper, plastic, or other combustible materials are placed  
inside the oven to facilitate cooking.  
Read and follow the specific “PRECAUTIONS TO  
AVOID POSSIBLE EXPOSURE TO EXCESSIVE  
MICROWAVE ENERGY” found in this section.  
– Remove wire twist-ties from paper or plastic bags before  
placing bags in oven.  
The microwave oven must be grounded. Connect only  
to properly grounded outlet. See “GROUNDING  
INSTRUCTIONS” found in the “INSTALLATION  
INSTRUCTIONS” section.  
– If materials inside the oven ignite, keep oven door closed, turn  
oven off, and disconnect the power cord, or shut off power at  
the fuse or circuit breaker panel.  
Install or locate the microwave oven only in  
accordance with the provided Installation Instructions.  
– Do not use the cavity for storage purposes. Do not leave  
paper products, cooking utensils, or food in the cavity when  
not in use.  
Some products such as whole eggs in the shell and  
sealed containers – for example, closed glass jars –  
are able to explode and should not be heated in the  
microwave oven.  
Liquids, such as water, coffee, or tea are able to be overheated  
beyond the boiling point without appearing to be boiling. Visible  
bubbling or boiling when the container is removed from the  
microwave oven is not always present. THIS COULD RESULT  
IN VERY HOT LIQUIDS SUDDENLY BOILING OVER WHEN  
THE CONTAINER IS DISTURBED OR A SPOON OR OTHER  
UTENSIL IS INSERTED INTO THE LIQUID.  
Use the microwave oven only for its intended use as  
described in this manual. Do not use corrosive  
chemicals or vapors in the microwave oven. This type  
of oven is specifically designed to heat, cook, or dry  
food. It is not designed for industrial or laboratory use.  
To reduce the risk of injury to persons:  
As with any appliance, close supervision is necessary  
when used by children.  
– Do not overheat the liquid.  
– Stir the liquid both before and halfway through heating it.  
– Do not use straight-sided containers with narrow necks.  
Do not operate the microwave oven if it has a  
damaged cord or plug, if it is not working properly, or  
if it has been damaged or dropped.  
– After heating, allow the container to stand in the microwave  
oven for a short time before removing the container.  
The microwave oven should be serviced only by  
qualified service personnel. Call an authorized service  
company for examination, repair, or adjustment.  
– Use extreme care when inserting a spoon or other utensil into  
the container.  
SAVE THESE INSTRUCTIONS  
3
 
IMPORTANT SAFETY INSTRUCTIONS  
Do not store anything directly on top of the microwave oven  
when the microwave oven is in operation.  
Do not immerse cord or plug in water.  
Keep cord away from heated surfaces.  
Do not let cord hang over edge of table or counter.  
Do not mount over a sink.  
Do not cover or block any openings on the microwave oven.  
Do not store this microwave oven outdoors. Do not use the  
microwave oven near water - for example, near a kitchen  
sink, in a wet basement, or near a swimming pool, or similar  
locations.  
SAVE THESE INSTRUCTIONS  
PRECAUTIONS TO AVOID POSSIBLE EXPOSURE TO  
EXCESSIVE MICROWAVE ENERGY  
(a) Do not attempt to operate this oven with the door open  
since open-door operation can result in harmful exposure  
to microwave energy. It is important not to defeat or  
tamper with the safety interlocks.  
(c) Do not operate the oven if it is damaged. It is particularly  
important that the oven door close properly and that there  
is no damage to the:  
(1) Door (bent),  
(b) Do not place any object between the oven front face and  
the door or allow soil or cleaner residue to accumulate on  
sealing surfaces.  
(2) Hinges and latches (broken or loosened),  
(3) Door seals and sealing surfaces.  
(d) The oven should not be adjusted or repaired by anyone  
except properly qualified service personnel.  
This device complies with Part 18 of the FCC Rules.  
4
 
INSTALLATION INSTRUCTIONS  
Unpacking  
Electrical Requirements  
1. Empty the microwave oven of any packing materials.  
2. Clean the inside with a soft, damp cloth.  
3. Check for damage, such as:  
WARNING  
a door that is not lined up correctly  
damage around the door, or  
dents on the interior or exterior of the microwave oven.  
If there is any damage, do not operate the microwave oven  
until a designated service technician has checked it and  
made any needed repairs.  
Electrical Shock Hazard  
Plug into a grounded 3 prong outlet.  
NOTE: To avoid damage to the microwave oven, do not remove  
microwave inlet cover. See “Parts and Features.”  
Do not remove ground prong.  
Do not use an adapter.  
Location Requirements  
Do not use an extension cord.  
Failure to follow these instructions can result in death,  
fire, or electrical shock.  
WARNING  
Excessive Weight Hazard  
Observe all governing codes and ordinances.  
Use two or more people to move and install  
microwave oven.  
Required:  
A 120 volt, 60 Hz, AC only, 15- or 20-amp electrical supply  
with a fuse or circuit breaker.  
Failure to do so can result in back or other injury.  
Recommended:  
A time-delay fuse or time-delay circuit breaker.  
A separate circuit serving only this microwave oven.  
IMPORTANT: The control side of the microwave oven is the  
heavy side. Handle the microwave oven gently. The weight of the  
microwave oven is over 35 lbs (15.9 kg).  
Place the microwave oven on a cart, counter, table or shelf  
that is strong enough to hold the microwave oven and the  
food and utensils you place inside it.  
GROUNDING INSTRUCTIONS  
For all cord connected appliances:  
The microwave oven must be grounded. In the event of  
an electrical short circuit, grounding reduces the risk of  
electric shock by providing an escape wire for the electric  
current. The microwave oven is equipped with a cord  
having a grounding wire with a grounding plug. The plug  
must be plugged into an outlet that is properly installed  
and grounded.  
The microwave oven should be at a temperature above 50°F  
(10°C) for proper operation.  
NOTE: Some models can be built into a wall or cabinet by using  
one of the trim kits listed in the “Assistance or Service” section.  
Do not block the exhaust vents or air intake openings. Allow  
a few inches of space at the back and side of the microwave  
oven where the exhaust vents are located. Blocking the  
exhaust vents could cause damage to the microwave oven,  
as well as poor cooking results.  
WARNING: Improper use of the grounding plug can  
result in a risk of electric shock. Consult a qualified  
electrician or serviceman if the grounding instructions are  
not completely understood, or if doubt exists as to whether  
the microwave oven is properly grounded.  
Make sure the microwave oven legs are in place to ensure  
proper airflow. If vents are blocked, a sensitive thermal device  
may automatically turn the microwave oven off. The  
microwave oven should work properly once it has cooled.  
Do not use an extension cord. If the power supply cord is  
too short, have a qualified electrician or serviceman install  
an outlet near the microwave oven.  
SAVETHESE INSTRUCTIONS  
5
 
PARTS AND FEATURES  
MICROWAVE OVEN CONTROL  
This manual may cover several different models. The model you  
have purchased may have some or all of the features shown here.  
The appearance of your particular model may differ slightly from  
the illustrations in this manual.  
A
B
C
D
E
Oz  
lbs  
F
K
J
I
H
G
A. Door lock system  
B. Window  
G. Door open push button  
H. Microwave inlet cover  
C. Cooking guide label  
D. Microwave oven light  
E. Display  
I. Removable turntable support  
J. Glass turntable  
K. Model and serial number plate  
F. Control panel  
Turntable  
A
B
C
D
A. Turntable  
B. Hub  
C. Support  
D. Shaft  
The turntable can rotate in either direction to help cook food  
more evenly. For best cooking results, do not operate the  
microwave oven without having the turntable in place. See  
“Assistance or Service” to reorder any of the parts.  
To Install:  
1. Place the support on the microwave oven cavity bottom.  
2. Place the turntable on the support.  
Fit the raised, curved wedges in the center of the turntable  
bottom between the three spokes of the hub. The rollers on  
the support should fit inside the turntable bottom ridge.  
6
 
Display  
Tones  
When power is first supplied to the microwave oven, “0:00” will  
appear in the display. If the “0:00” appears in the display at any  
other time, a power failure has occurred. Reset the clock if  
needed. See “Clock.”  
Tones are audible signals that cannot be turned off. These tones  
indicate the following:  
One tone  
Valid entry  
Function Icons  
Control lock activated or deactivated  
A
B
C
D
Two tones  
End of stage in multistage cooking  
Invalid entry  
Three tones  
Oz  
H
lbs  
I
End of Timer countdown  
Five tones  
End of cycle  
E
F
G
A. Microwaves  
B. Defrost  
C. Power (high)  
D. Power (low to mid)  
E. Time  
F. Control lock  
G. Menu Program  
H. Ounces  
I. Pounds  
Clock  
This is a standard 12-hour clock (12:00-11:59). The Clock cannot  
be erased. If the Clock is not set, “0:00” will remain in the display  
when the microwave oven is not in use.  
The icons light up in the display while their specific functions are  
being programmed. While the set function is operating, the icons  
flash until the program is over. The control lock icon remains lit –  
not flashing – while the control is locked.  
To Set:  
The microwave oven and Timer must be off.  
When the microwave oven is in use, the display will show cook  
time remaining, and the function icons will flash. When the  
microwave oven is not in use, the display will show the time of  
day (if the clock is set) or Timer countdown (if the Timer is set).  
1. Touch CLOCK.  
2. Touch number pads to enter correct time of day.  
3. Touch CLOCK.  
Start  
Timer  
The START control begins any function. If cooking is interrupted  
by opening the door, touching START will resume the cycle.  
The Timer can be set in minutes and seconds, up to 99 minutes  
99 seconds, and counts down the set time.  
NOTE: To avoid unintentional operation of the microwave oven,  
a cooking function cannot be started if the microwave oven door  
has been closed for about 5 minutes. The word “door” will  
appear in the display until the door is opened and closed.  
NOTE: The Timer does not start or stop the microwave oven.  
Cook functions may be used while the Timer is counting down.  
When the cook function is active in the display, touch TIMER to  
see the Timer count down for about 5 seconds.  
To Set:  
Add 30 Seconds  
1. Touch TIMER.  
The (START) ADD 30 SEC control automatically starts the  
microwave oven at 100% power for 30 seconds, and adds  
30 seconds of cook time with each additional touch of the  
control.  
2. Touch number pads to enter desired time.  
3. Touch START.  
When the set time ends, “End” will appear in the display and  
the end-of-Timer tones will sound.  
Time may be added to any manual cooking cycle in 30-second  
increments, at the current power level, by touching (START) ADD  
30 SEC during cooking.  
4. Touch STOP CANCEL while the Timer is active in the display  
to cancel the Timer.  
NOTE: To avoid unintentional operation of the microwave oven,  
a cooking function cannot be started if the microwave oven door  
has been closed for about 5 minutes. The word “door” will  
appear in the display until the door is opened and closed.  
The time can be reset during the countdown by canceling Timer,  
then repeating the above steps.  
Control Lock  
The Control Lock disables the control panel pads to avoid  
unintended use of the microwave oven.  
Stop Cancel  
The STOP CANCEL control clears any incorrect command, and  
cancels any program during cooking. It will not erase the time of  
day.  
To Lock/Unlock Control: The microwave oven must be off.  
Touch and hold STOP CANCEL for about 3 seconds, until the  
tone sounds and the control lock icon (see “Function Icons” in  
the “Display” section) appears in the display. Repeat to unlock.  
The microwave oven will also turn off when the door is opened.  
Close the door and touch START to resume the cycle.  
The control lock icon will remain lit in the display until the control  
is unlocked.  
The STOP CANCEL control is also used to lock and unlock the  
control panel. See “Control Lock.”  
If any control pad is touched while the control is locked, there will  
be no response from the control.  
7
 
MICROWAVE OVEN USE  
A magnetron in the microwave oven produces microwaves which  
reflect off the metal floor, walls and ceiling and pass through the  
turntable and appropriate cookware to the food. Microwaves are  
attracted to and absorbed by fat, sugar and water molecules in  
the food, causing them to move, producing friction and heat  
which cooks the food.  
Cooking Guidelines  
Covering  
Covering food helps retain moisture, shorten cook time and  
reduce spattering. Use the lid supplied with cookware. If a lid is  
not available, wax paper, paper towels or plastic wrap approved  
for microwave ovens may be used. Plastic wrap should be turned  
back at one corner to provide an opening to vent steam.  
Condensation on the door and cavity surfaces is normal during  
heavy cooking.  
To avoid damage to the microwave oven, do not lean on or  
allow children to swing on the microwave oven door.  
To avoid damage to the microwave oven, do not operate  
microwave oven when it is empty.  
Baby bottles and baby food jars should not be heated in  
microwave oven.  
Stirring and Turning  
Clothes, flowers, fruit, herbs, wood, gourds, paper, including  
brown paper bags and newspaper, should not be dried in  
microwave oven.  
Stirring and turning redistribute heat evenly to avoid overcooking  
the outer edges of food. Stir from outside to center. If possible,  
turn food over from bottom to top.  
Paraffin wax will not melt in the microwave oven because it  
does not absorb microwaves.  
Arranging  
If heating irregularly shaped or different sized foods, arrange the  
thinner parts and smaller sized items toward the center. If  
cooking several items of the same size and shape, place them in  
a ring pattern, leaving the center of the ring empty.  
Use oven mitts or pot holders when removing containers from  
microwave oven.  
Do not overcook potatoes. At the end of the recommended  
cook time, potatoes should be slightly firm. Let potatoes  
stand for 5 minutes. They will finish cooking while standing.  
Piercing  
Before heating, use a fork or small knife to pierce or prick foods  
that have a skin or membrane, such as potatoes, egg yolks,  
chicken livers, hot dogs, and sausage. Prick in several places to  
allow steam to vent.  
Do not cook or reheat whole eggs inside the shell. Steam  
buildup in whole eggs may cause them to burst, requiring  
significant cleanup of microwave oven cavity. Cover poached  
eggs and allow a standing time.  
Shielding  
Use small, flat pieces of aluminum foil to shield the thin pieces of  
irregularly shaped foods, bones and foods such as chicken  
wings, leg tips and fish tail. See “Aluminum Foil and Metal” first.  
Food Characteristics  
When microwave cooking, the amount, size and shape, starting  
temperature, composition and density of the food affect cooking  
results.  
Standing Time  
Food will continue to cook by the natural conduction of heat even  
after the microwave cooking cycle ends. The length of standing  
time depends on the volume and density of the food.  
Amount of Food  
The more food heated at once, the longer the cook time needed.  
Check for doneness and add small increments of time if  
necessary.  
Size and Shape  
Smaller pieces of food will cook more quickly than larger pieces,  
and uniformly shaped foods cook more evenly than irregularly  
shaped food.  
Starting Temperature  
Room temperature foods will heat faster than refrigerated foods,  
and refrigerated foods will heat faster than frozen foods.  
Composition and Density  
Foods high in fat and sugar will reach a higher temperature, and  
will heat faster than other foods. Heavy, dense foods, such as  
meat and potatoes, require a longer cook time than the same size  
of a light, porous food, such as cake.  
8
 
Do Not Use  
Cookware and Dinnerware  
Cookware and dinnerware must fit on the turntable. Always use  
oven mitts or pot holders when handling because any dish may  
become hot from heat transferred from the food. Do not use  
cookware and dinnerware with gold or silver trim. Use the  
following chart as a guide, then test before using.  
Metal cookware and bakeware, gold, silver, pewter, non-  
approved meat thermometers, skewers, twist ties, foil liners  
such as sandwich wrappers, staples and objects with gold or  
silver trim or a metallic glaze should not be used in the  
microwave oven.  
MATERIAL  
RECOMMENDATIONS  
Microwave Cooking Power  
Aluminum Foil,  
Metal  
See “Aluminum Foil and Metal” section.  
Many recipes for microwave cooking specify which cooking  
power to use by percent or name. For example, PL7=70%=  
Medium-High.  
Browning Dish  
Bottom must be at least 3/16" (5 mm)  
above the turntable. Follow manufacturer’s  
recommendations.  
One of the power icons (see “Function Icons” in the “Display”  
section) will flash during manual cooking, depending on the  
power level of the cycle. To see the exact power level during a  
cooking cycle, touch POWER LEVEL. The display will briefly  
show the current power level, then will return to the cooking  
countdown.  
Ceramic Glass,  
Glass  
Acceptable for use.  
China,  
Earthenware  
Follow manufacturer’s recommendations.  
Follow manufacturer’s recommendations.  
Use the following chart as a general guide for the suggested  
cooking power of specific foods.  
Melamine  
PERCENT/NAME USE  
Paper: Towels,  
Dinnerware,  
Napkins  
Use nonrecycled and those approved by  
the manufacturer for microwave oven use.  
100%, High, PL10 Quick heating convenience foods and  
(default setting)  
90%, PL9  
foods with high water content, such as  
soups, beverages and most vegetables.  
Plastic: Wraps,  
Bags, Covers,  
Dinnerware,  
Containers  
Use those approved by the manufacturer  
for microwave oven use.  
Cooking small, tender pieces of meat,  
ground meat, poultry pieces and fish fillets.  
Heating cream soups.  
Pottery and Clay  
Follow manufacturer’s recommendations.  
Follow manufacturer’s recommendations.  
80%, PL8  
Heating rice, pasta or stirrable casseroles.  
Silicone  
Bakeware  
Cooking and heating foods that need a  
cook power lower than high. For example,  
whole fish and meat loaf.  
Straw, Wicker,  
Wooden  
Containers  
Do not use in microwave oven.  
Acceptable for use.  
70%, Medium-  
High, PL7  
Reheating a single serving of food.  
Wax Paper  
60%, PL6  
Cooking sensitive foods such as cheese  
and egg dishes, pudding and custards.  
To Test Cookware or Dinnerware for Microwave Use:  
Cooking non-stirrable casseroles, such as  
lasagna.  
1. Place cookware or dinnerware in microwave oven with  
1 cup (250 mL) of water beside it.  
50%, Medium,  
PL5  
Cooking ham, whole poultry and pot  
roasts.  
2. Cook at 100% cooking power for 1 minute.  
Do not use cookware or dinnerware if it becomes hot and the  
water stays cool.  
Simmering stews.  
40%, PL4  
Melting chocolate.  
Aluminum Foil and Metal  
Heating bread, rolls and pastries.  
Always use oven mitts or pot holders when removing dishes from  
the microwave oven.  
30%, Medium-  
Defrosting bread, fish, meats, poultry and  
Low, Defrost, PL3 precooked foods.  
Aluminum foil and some metal can be used in the microwave  
oven. If not used properly, arcing (a blue flash of light) can occur  
and cause damage to the microwave oven.  
20%, PL2  
Softening butter, cheese, and ice cream.  
Taking chill out of fruit.  
10%, Low, PL1  
OK for Use  
Racks and bakeware supplied with the microwave oven (on some  
models), aluminum foil for shielding, and approved meat  
thermometers may be used with the following guidelines:  
To avoid damage to the microwave oven, do not allow  
aluminum foil or metal to touch the inside cavity walls,  
ceiling or floor.  
Always use the turntable.  
To avoid damage to the microwave oven, do not allow  
contact with another metal object during microwave cooking.  
9
 
Manual Cooking  
Favorite  
NOTE: To cook at 100% power, begin by touching number pads  
Use the FAVORITE control to program, store and recall the top  
3 most frequently used manual cook programs. Each Favorite  
may have 1 or 2 stages (see “Cooking in Stages” section). In the  
event of a power failure, the saved Favorites will have to be  
reprogrammed.  
to enter cook time, then touch START.  
To Use:  
1. Place food on the turntable and close the door.  
2. Touch COOK TIME.  
To Set FAVORITE:  
1. Touch FAVORITE.  
“00:00” will appear in the display. Enter the length of time to  
cook.  
“1” will appear in the display. Touch FAVORITE repeatedly to  
scroll through “2” and “3,” until the desired Favorite program  
number is displayed.  
If cooking with 100% power, skip Step 3.  
3. Touch POWER LEVEL.  
2. Touch COOK TIME, then enter the cook time.  
3. Touch POWER LEVEL, then enter the power level.  
The default power level PL10 will appear in the display. Enter  
the desired power level. See “Microwave Cooking Power.”  
4. Touch START.  
If programming a second stage, enter the cook time and  
power level for that stage (see “Cooking in Stages” section).  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
4. Touch FAVORITE to save program  
5. Touch STOP CANCEL or open the door to clear the display.  
or  
Touch START to begin the programmed cycle. The program  
will also be saved.  
Cooking in Stages  
The microwave oven can be set to cook at different cooking  
powers for various lengths of time, up to 2 stages, which may  
include a defrosting stage. See “Weight Defrost/Timed Defrost”  
to set defrosting stage.  
To Use FAVORITE:  
1. Place food on the turntable, and close the door.  
2. Touch FAVORITE repeatedly until desired program number  
appears in the display.  
NOTE: If a defrosting stage is programmed, it will cycle first.  
3. Touch START.  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
To Cook in Stages:  
1. Place food on the turntable, and close the door.  
2. Touch COOK TIME.  
4. Touch STOP CANCEL or open the door to clear the display.  
“00:00” will appear in the display. Enter the length of time to  
cook during the first stage.  
Sensor Cooking  
3. Touch POWER LEVEL, then enter the desired cooking power  
A sensor in the microwave oven detects humidity released from  
the food as it heats, and adjusts the cook time accordingly.  
for the first stage. See “Microwave Cooking Power.”  
4. Repeat steps 2 and 3 for the second stage.  
5. Touch START.  
Many sensor cycles require the covering of foods. Microwave-  
safe containers or steamers with loose-fitting lids are  
recommended. The loose-fitting lid allows enough steam to  
escape to be detected by the sensor. When covering foods with  
plastic wrap, be sure to leave a large enough vent opening to  
allow the steam to escape.  
Two tones will sound between stages.  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
“SC” (sensor cook) will appear in the display during sensor  
cooking.  
6. Touch STOP CANCEL or open the door to clear the display.  
Cook time may be added in 30-second increments during the  
cycling stage by touching (START) ADD 30 SEC control.  
NOTES:  
The microwave oven should be plugged in for at least  
3 minutes.  
The microwave oven cavity and the exterior of the cooking  
container should be dry.  
The room temperature should not exceed 95°F (35°C).  
If the door is opened while the sensor is detecting moisture  
(while “SC” appears in the display), sensing will stop and the  
program will be canceled.  
10  
 
Quick Touch Menu (sensor and non-sensor)  
The following menu items are preprogrammed for quick and easy cooking/reheating.  
For added convenience, the available/recommended amounts shown in the following chart are included on the Cooking Guide label  
(see “Parts and Features” for its location).  
MENU ITEM  
SERVING SIZE  
INSTRUCTIONS  
POPCORN  
(non-sensor)  
3.5 oz (99 g)  
3.0 oz (85 g)  
1.75 oz (50 g)  
To avoid damage to the microwave oven, do not use regular paper bags or  
glassware.  
Pop only one package of popcorn at a time.  
Follow manufacturer’s instructions when using a microwave popcorn popper.  
For best cooking results, do not try to pop unpopped kernels.  
Use fresh bags of popcorn for optimal results.  
Cooking results may vary by brand and fat content. For bag sizes not listed in this  
section, follow directions on the package.  
NOTE: During Popcorn function, as with all microwave cooking functions, the  
microwave oven should be attended at all times. Listen for popping to slow to 1 pop  
every 1 or 2 seconds, then stop the cycle.  
PIZZA REHEAT  
(non-sensor,  
reheat)  
1 to 3 slices, 3 oz (85 g) Place pizza slices on a paper towel-lined microwave-safe plate in the center of the  
each, refrigerated  
turntable.  
BEVERAGE (non- 1 or 2 cups, 8 oz  
Do not cover. The diameter of the cup’s opening will affect how the liquid heats.  
Beverages in cups with smaller openings may heat faster.  
sensor, reheat)  
(250 mL) each  
SOUP (non-  
sensor)  
1 to 4 cups  
(250 mL to 1 L)  
Place in microwave-safe container. Cover with plastic wrap, and vent. Stir and let  
stand 2-3 minutes after heating.  
POTATO (non-  
sensor)  
1 to 4 potatoes, 10 oz  
(283 g) each  
Pierce each one several times with a fork. Place on paper towel, around turntable  
edges, at least 1" (2.5 cm) apart. Place a single potato to the side of the turntable. Let  
stand 5 minutes after cooking.  
FROZEN ENTREE 10 oz or 20 oz (283 g or Remove from package. Loosen cover on 3 sides. If entrée is not in microwave-safe  
(non-sensor)  
567 g)  
container, place on plate, cover with plastic wrap, and vent. Let stand 2-3 minutes  
after cooking.  
DINNER PLATE  
(sensor, reheat)  
10-16 oz (283-454 g),  
refrigerated  
Place food on microwave-safe plate. Cover with plastic wrap, and vent*. Let stand  
2-3 minutes after heating.  
FRESH  
VEGETABLE  
(sensor)  
1 to 4 cups  
(250 mL to 1 L)  
Place in microwave-safe container, and add 2-4 tbs (30-60 mL) water. Cover with  
plastic wrap, and vent*. Stir and let stand 2-3 minutes after cooking.  
FROZEN  
VEGETABLE  
(sensor)  
1 to 4 cups  
(250 mL to 1 L)  
Place in microwave-safe container. Cover with plastic wrap, and vent*. Stir and let  
stand 2-3 minutes after cooking.  
*When covering foods, make sure the vent opening is large enough for the moisture to escape. This will allow the sensor to accurately  
determine cooking time.  
To Use Quick Touch Non-sensor Menu (Popcorn, Pizza  
Reheat, Beverage, Soup, Potato, Frozen Entrée):  
1. Place food on the turntable, and close the door.  
To Use Quick Touch Sensor Menu (Dinner Plate, Fresh  
Vegetable, Frozen Vegetable):  
1. Place food on the turntable, and close the door.  
2. Touch desired menu control.  
2. Touch the desired menu control.  
The first programmed amount will appear in the display.  
Touch control pad repeatedly to change quantity. See chart.  
“SC” (sensor cook) will appear in the display.  
3. Touch START.  
3. Touch START.  
The microwave oven will start, and sensor cooking will begin.  
“SC” will remain in the display during cooking.  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
4. Touch STOP CANCEL or open the door to clear the display.  
4. Touch STOP CANCEL or open the door to clear the display.  
11  
 
Weight Defrost / Timed Defrost  
The Weight Defrost feature’s preset programs can be used, the Timed Defrost feature can be used, or the microwave oven can be  
manually set to defrost.  
Unwrap foods and remove lids (for example, from fruit juice  
containers) before defrosting.  
To Use Weight Defrost:  
1. Place food, uncovered, on the turntable and close the door.  
Shallow packages will defrost more quickly than deep blocks.  
2. Touch WEIGHT DEFROST.  
“dEF1” will appear in the display. Touch WEIGHT DEFROST a  
second time for “dEF2,” or a third time for “dEF3,” if  
defrosting poultry or fish. See chart.  
Separate food pieces as soon as possible during or at the  
end of the cycle for more even defrosting.  
Use small pieces of aluminum foil to shield parts of food such  
as chicken wings, leg tips and fish tails. See “Aluminum Foil  
and Metal” first.  
To select your desired program, touch START or wait  
5 seconds, and the prompt for entering weight will appear in  
the display.  
3. Enter the weight.  
Weight Defrost  
Weight can be set from 0.3 lb to 6.3 lbs (136 g to 2.86 kg).  
The Weight Defrost feature has preset times and cook powers for  
3 categories: Meat, Poultry and Fish. It should not be used for  
food that has been left outside the freezer for more than  
20 minutes, or for frozen ready-made food.  
4. Touch START.  
The display will count down the defrost time.  
The cycle may be interrupted briefly to turn food, if necessary,  
by opening the door. Close the door and touch START to  
resume the cycle.  
DEFROST - FOODS  
INSTRUCTIONS  
DEF1 - Meat  
(By weight)  
The narrow or fatty areas of  
irregular shaped cuts should be  
shielded with foil before defrosting.  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
Beef (ground, steaks,  
roast, stew)  
5. Touch STOP CANCEL or open the door to clear the display.  
Do not defrost less than 1/4 lb  
(113 g) or two 4 oz (113 g) patties.  
Lamb (stew and chops)  
Timed Defrost  
Place all meats in microwave-safe  
baking dish. Do not cover.  
Pork (chops, ribs, roasts,  
sausage)  
Timed Defrost does not have a preset program, but uses only  
30% (PL3) cooking power.  
DEF2 - Poultry  
(By weight)  
Place in microwave-safe baking  
dish, chicken breast side up. Do  
not cover.  
To Use Timed Defrost:  
1. Place food, uncovered, on the turntable and close the door.  
2. Touch TIMED DEFROST.  
Chicken (whole and  
cut up)  
Cornish hens  
Turkey breast  
“00:00” will appear in the display.  
3. Enter the time in minutes and seconds.  
4. Touch START.  
DEF3 - Fish  
(By weight)  
Place in microwave-safe baking  
dish. Do not cover.  
The display will count down the defrost time.  
Fillets  
The cycle may be interrupted briefly to turn food, if necessary,  
by opening the door. Close the door and touch START to  
resume the cycle.  
Steaks  
Whole shellfish  
When the cycle ends, “End” will appear in the display, and the  
end-of-cycle tones will sound.  
5. Touch STOP CANCEL or open the door to clear the display.  
To Defrost Manually: Follow direction in “Manual Cooking”  
section, and use 30% cooking power. See “Microwave Cooking  
Power” chart.  
12  
 
MICROWAVE OVEN CARE  
General Cleaning  
IMPORTANT: Before cleaning, make sure all controls are off and the microwave oven is cool. Always follow label instructions on  
cleaning products.  
Soap, water and a soft cloth or sponge are suggested unless otherwise noted.  
MICROWAVE OVEN CAVITY  
MICROWAVE OVEN DOOR AND EXTERIOR  
To avoid damage to the microwave oven cavity, do not use soap-  
filled scouring pads, abrasive cleaners, steel-wool pads, gritty  
washcloths or some recycled paper towels.  
The area where the microwave oven door and frame touch when  
closed should be kept clean.  
Mild, nonabrasive soaps and detergents:  
To avoid damage to stainless steel models, rub in direction of  
grain.  
Rinse with clean water and dry with soft, lint-free cloth.  
Glass cleaner and paper towels or nonabrasive plastic  
scrubbing pad:  
The area where the microwave oven door and frame touch when  
closed should be kept clean.  
Apply glass cleaner to towel, not directly to surface.  
Average soil  
Mild, nonabrasive soaps and detergents:  
Stainless Steel (on some models)  
To avoid damage to microwave oven door and exterior, do not  
use soap-filled scouring pads, abrasive cleaners, steel-wool  
pads, gritty washcloths or some paper towels. Rub in direction of  
grain.  
Rinse with clean water and dry with soft, lint-free cloth.  
Heavy soil  
Mild, nonabrasive soaps and detergents:  
Stainless Steel Cleaner and Polish (not included):  
See “Assistance or Service” section to order.  
Liquid detergent or all-purpose cleaner:  
Rinse with clean water and dry with soft, lint-free cloth.  
Vinegar for hard water spots  
Heat 1 cup (250 mL) of water for 2 to 5 minutes in microwave  
oven. Steam will soften soil. Rinse with clean water and dry  
with soft, lint-free cloth.  
Odors  
Lemon juice or vinegar:  
Heat 1 cup (250 mL) of water with 1 tbs (15 mL) of either  
lemon juice or vinegar for 2 to 5 minutes in microwave oven.  
CONTROL PANEL  
Microwave Inlet Cover  
To avoid arcing and microwave oven damage, the microwave  
inlet cover (see “Parts and Features”) should be kept clean.  
Sponge or soft cloth and water:  
Dampen sponge with water and wipe panel. Dry with soft  
cloth.  
Wipe with wet cloth.  
To avoid damage to the control panel, do not use chemical or  
abrasive cleansers.  
TURNTABLE  
Replace turntable immediately after cleaning. Do not operate the  
microwave oven without the turntable in place.  
Mild cleanser and scouring pad  
Dishwasher  
13  
 
TROUBLESHOOTING  
Try the solutions suggested here first in order to avoid the cost of an unnecessary service call.  
Nothing will operate  
Turntable alternates rotation directions  
Has a household fuse blown, or has a circuit breaker  
tripped?  
Replace the fuse or reset the circuit breaker. If the problem  
continues, call an electrician.  
This is normal and depends on motor rotation at beginning of  
cycle.  
Display shows messages  
Microwave oven will not operate  
Is the display showing “0:00”?  
There has been a power failure or the Clock time has been  
turned off. See “Display” section to clear display. See “Clock”  
section to reset or turn on Clock.  
Is the magnetron working properly?  
Try to heat 1 cup (250 mL) of cold water for 2 minutes at  
100% cooking power. If water does not heat, try the steps in  
the bullets below. If microwave oven still does not operate,  
call for service. See “Assistance or Service” section.  
Display shows time countdown, but the microwave oven  
is not operating  
Is the door completely closed?  
Firmly close door.  
Is the Timer in use?  
See “Timer” section.  
Is a packaging spacer (on some models) attached to the  
inside of the door?  
Remove packaging spacer, then firmly close door.  
Cooking times seem too long  
Is the electronic microwave oven control set correctly?  
Is the cooking power set properly?  
See “Microwave Oven Control” section.  
See “Microwave Cooking Power” section.  
Is the Control Lock set?  
See “Control Lock” section.  
Are large amounts of food being heated?  
Larger amounts of food need longer cooking times.  
Does “door” appear in the display?  
Open and close the microwave oven door, and then touch  
START. See “Start” section.  
Is the incoming voltage less than that specified in  
“Electrical Requirements?”  
Have a qualified electrician check the electrical system in the  
home.  
Microwave oven makes humming noise  
Interference with radio, TV, cordless phone, etc.  
This is normal and occurs when the power supply in the  
magnetron cycles on.  
Is the microwave oven plugged into the same outlet?  
Try a different outlet for the electronic device.  
Microwave oven door looks wavy  
Is the radio or TV receiver near the microwave oven?  
Move the receiver away from the microwave oven, or adjust  
the radio or TV antenna.  
This is normal and will not affect performance.  
Are the microwave oven door and sealing surfaces clean?  
Turntable will not operate  
Make sure these areas are clean.  
Is the turntable properly in place?  
Make sure turntable is correct side up and is sitting securely  
on the turntable support. See “Turntable” section.  
Is the cordless phone frequency 2.4 GHz?  
Some 2.4 GHz-based cordless phones and home wireless  
networks may experience static or noise while the microwave  
oven is on. Use a corded phone or a different frequency  
cordless phone, or avoid using these items during microwave  
oven operation.  
Is the turntable support operating properly?  
Remove turntable. Remove and clean turntable hub, support  
and rollers. Replace hub, support and turntable. Place 1 cup  
(250 mL) of water on the turntable, then restart microwave  
oven. If it still is not working, call for service. See “Assistance  
or Service” section. Do not operate the microwave oven  
without turntable and turntable support working properly.  
14  
 
ASSISTANCE OR SERVICE  
Before calling for assistance or service, please check  
Troubleshooting.” It may save you the cost of a service call. If  
you still need help, follow the instructions below.  
Replacement Parts  
Glass Turntable  
Part Number W10451786  
Turntable Hub  
Part Number W10451789  
When calling, please know the purchase date and the complete  
model and serial number of your appliance. This information will  
help us to better respond to your request.  
Turntable Support and Rollers  
Part Number W10451792  
In the U.S.A.  
Cleaning Supplies  
If the problem is not due to one of the items listed in the  
Troubleshooting” section…  
affresh™ Kitchen Appliance  
Cleaner  
affresh™ Stainless Steel Wipes  
Part Number W10355049  
Call the dealer from whom your appliance was purchased, or call  
Jenn-Air at 1-800-JENNAIR (1-800-536-6247) to locate an  
authorized service company. When calling, please know the  
purchase date and the complete model and serial number of your  
appliance. Be sure to retain proof of purchase to verify warranty  
status.  
Part Number W10355010  
Heavy Duty Degreaser  
Part Number 31552A  
affresh™ Stainless Steel  
Cleaner  
Part Number W10355016  
If the dealer or service company cannot resolve your problem,  
write to:  
Built-In Kits  
This countertop microwave oven can be built in by using one of  
the following trim kits*. These kits are available from the dealer or  
can be ordered by kit model number. See “Assistance or Service”  
section for the toll-free number.  
Jenn-Air Brand Home Appliances  
Customer eXperience Center  
553 Benson Road  
Benton Harbor, MI 49022-2692  
KIT SIZE  
KIT MODEL NUMBERS/COLORS  
Web address: www.jennair.com  
27" (68.6 cm)  
MK2167AW / White  
MK2167AB / Black  
MK2167AS / Stainless  
Or call: 1-800-JENNAIR (1-800-536-6247)  
U.S. customers using TTY for deaf, hearing impaired or speech  
impaired, call: 1-800-688-2080.  
30" (76.2 cm)  
MK2160AW / White  
MK2160AB / Black  
MK2160AS / Stainless  
NOTE: When writing or calling about a service problem, please  
include the following information:  
1. Your name, address and daytime telephone number.  
2. Appliance model number and serial number.  
3. Name and address of your dealer or servicer.  
4. A clear description of the problem you are having.  
5. Proof of purchase (sales receipt).  
*The built-in trim kits can be installed over any (electric or gas)  
built-in wall oven, up to 30" (76.2 cm).  
User’s guides, service manuals and parts information are  
available from Jenn-Air Brand Home Appliances, Customer  
eXperience Center.  
®
JENN-AIR COUNTERTOP MICROWAVE LIMITED WARRANTY  
ONE YEAR LIMITED WARRANTY  
For one year from the original date of purchase, when this microwave is installed, operated and maintained according to instructions  
attached to or furnished with the product, Jenn-Air brand of Whirlpool Corporation or Whirlpool Canada LP (hereafter “Jenn-Air”) will, at  
its sole option, either pay for factory specified parts and repair labor to correct defects in materials or workmanship or replace the  
product. If replaced, the unit will be covered by the remaining one-year limited warranty of the original unit. See service instructions  
below.  
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT  
OUR DISCRETION AS PROVIDED HEREIN. Service must be provided by an Jenn-Air designated service company. This limited  
warranty is valid in the United States or Canada and applies only when the microwave is used in the country in which it was purchased.  
This limited warranty is effective from the date of the original consumer purchase. Proof of original purchase date is required to obtain  
service or replacement under this limited warranty.  
15  
 
ITEMS EXCLUDED FROM WARRANTY  
1. Service calls to correct the installation of your microwave, to instruct you how to use your product, to replace or repair house fuses,  
reset circuit breakers or to correct house wiring or plumbing.  
2. Service calls to repair or replace light bulbs. Consumable parts are excluded from warranty coverage.  
3. In-home service. Your microwave must be shipped to an Jenn-Air designated service company.  
4. Repairs or replacement when your microwave is used for other than normal, single-family household use or when it is used in a  
manner contrary to published user or operator instructions and/or installation instructions.  
5. Damage resulting from accident, alteration, misuse, abuse, fire, flood, acts of God, improper installation, installation not in  
accordance with electrical or plumbing codes, or use of consumables or cleaning products not approved by Jenn-Air.  
6. Cosmetic damage, including scratches, dents, chips or other damage to the finish of your microwave, unless such damage results  
from defects in materials or workmanship and is reported to Jenn-Air within 30 days from the date of purchase.  
7. Any food loss due to microwave product failure.  
8. Repairs to parts or systems resulting from unauthorized modifications made to the appliance.  
9. Microwaves with original model/serial numbers that have been removed, altered or cannot be easily determined. This warranty is  
void if the factory applied serial number has been altered or removed from your appliance.  
The cost of repair or replacement under these excluded circumstances shall be borne by the customer.  
If you reside in the United States and your Jenn-Air® Countertop Microwave should cease to operate within the first year of  
ownership:  
1. Call our Customer eXperience Center at 1-800-536-6247 (toll-free).  
2. Give the consultant your model, serial number and shipping address.  
3. The consultant will advise whether the microwave qualifies for repair or replacement.  
4. In the event of repair, you may be directed to forward the product to an Jenn-Air designated service center. You are responsible for  
insurance and freight to the designated service center. Please include your name and address on a piece of paper, along with a  
copy of the proof of purchase (register receipt, charge slip, etc.). The microwave should be properly packaged to avoid damage in  
transit as we will not be responsible for any such damage.  
5. Jenn-Air will return the repaired unit or, at our option, an identical or comparable microwave to your door free of charge.  
DISCLAIMER OF IMPLIED WARRANTIES  
IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR IMPLIED WARRANTY OF FITNESS FOR  
A PARTICULAR PURPOSE, ARE LIMITED TO ONE YEAR OR THE SHORTEST PERIOD ALLOWED BY LAW. Some states and  
provinces do not allow limitations on the duration of implied warranties of merchantability or fitness, so this limitation may not apply to  
you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province to  
province.  
LIMITATION OF REMEDIES; EXCLUSION OF INCIDENTAL AND CONSEQUENTIAL DAMAGES  
YOUR SOLE AND EXCLUSIVE REMEDY UNDER THE LIMITED WARRANTY SHALL BE PRODUCT REPAIR OR REPLACEMENT AT  
OUR DISCRETION AS PROVIDED HEREIN. JENN-AIR SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES.  
Some states and provinces do not allow the exclusion or limitation of incidental or consequential damages, so these limitations may not  
apply to you. This warranty gives you specific legal rights, and you also may have other rights that vary from state to state or province  
to province.  
Outside the 50 United States and Canada, this warranty does not apply. Contact your authorized Jenn-Air dealer to determine if another  
warranty applies.  
If you need service, first see the “Troubleshooting” section of the Use & Care Guide. Additional help can be found by checking the  
“Assistance or Service” section or by calling Jenn-Air. In the U.S.A call 1-800-536-6247. In Canada call 1-800-807-6777.  
2/12  
Keep this book and your sales slip together for future  
Dealer name____________________________________________________  
Address________________________________________________________  
Phone number__________________________________________________  
Model number __________________________________________________  
Serial number __________________________________________________  
Purchase date __________________________________________________  
reference. You must provide proof of purchase or installation  
date for in-warranty service.  
Write down the following information about your major appliance  
to better help you obtain assistance or service if you ever need it.  
You will need to know your complete model number and serial  
number. You can find this information on the model and serial  
number label located on the product.  
W10434187B  
261800308584  
SP PN W10434201A  
®Registered Trademark/ ™Trademark of Jenn-Air, U.S.A.  
TM AFFRESH is a Trademark of Whirlpool, U.S.A.  
3/12  
© 2012. All rights reserved.  
Printed in China  
 

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